Pestana Promenade Ocean Resort Hotel, Funchal (Madeira)
About Resort
The 4-star
Rooms & Amenities
Accommodations at Pestana Promenade include 122 rooms and suites, featuring balconies and modern furnishings. Many rooms offer a living area and stunning views over the ocean, with options to add extra beds for families.
Dining & Refreshments
Dining options include
Leisure & Activities
The hotel features large outdoor and heated indoor swimming pools, a gym, and a spa with a massage area for couples. Scheduled activities provide guests opportunities for cultural tours, water sports, and visits to local attractions.
Services & Facilities
Pestana Promenade provides services such as
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Hiking
- Billiard tables
- Fishing
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's play area
- Game room
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
This hotel has an amazing atmosphere, with delightful gardening surrounding the beautiful pool area. The staff is incredibly accommodating and friendly, ensuring a pleasant experience. However, some rooms may lack proper amenities like kettles and can be noisy at times. Also, breakfast could use some improvement with better coffee options.
The hotel offers a beautiful setting along the promenade, making it easy to access the beach and nearby dining options. The rooms with sea views provide stunning sights, but I found some areas a bit cramped and noisy. The pool area is a real highlight, and the breakfast is fantastic. However, the time share pitches can be a bit intrusive.
Our stay at the hotel became truly enjoyable once we settled into the right room. While our initial room was a disappointment, the second room offered fantastic views and comfort. The hotel is well-kept, with excellent amenities and a pleasant pool area, but there were some issues with our room assignment that could use improvement. Overall, it was a lovely experience with a few hiccups along the way.
Overall, we had a mixed experience at the hotel. The modern amenities and cleanliness were definitely highlights, and the pool area was a major plus for relaxation. However, our initial room mix-up left us feeling a bit undervalued, and our dining experience could have been better. The staff was friendly but had moments of confusion regarding our billing.
This hotel is ideally located along the promenade, making it easy to explore. The spacious rooms offer fantastic views, and the friendly service truly enhances the stay. However, some aspects of the rooms felt a bit dated, which could use a refresh. The dining experience was enjoyable, particularly the breakfast, but occasional service hiccups were noted.