Pestana Promenade Ocean Resort Hotel, Funchal (Madeira) ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Rua Simplicio Dos Passos Gouveia,31, Funchal (Madeira), Portugal, 9000-001

“The hotel is perfectly situated right on the promenade, allowing for lovely walks along the ocean.”view full review

Pestana Promenade Ocean Resort Hotel is a modern 4-star hotel featuring direct access to the promenade leading to Praia Formosa. It offers extensive gardens and one of the largest swimming pools on Madeira, along with a heated indoor pool and spa facilities. Amenities include two restaurants, a bar, and a 24-hour reception.

Rooms & Amenities

The Pestana Promenade Ocean Resort Hotel offers 122 rooms and suites, most featuring sea views and equipped with free Wi-Fi, mini-fridge, and LCD TV. Accommodations can host up to three adults and a child, with options for additional beds or cradles in select rooms. Guests also enjoy balconies and the option of connecting rooms.

Dining & Lighter Options

Dining options include the Breezes restaurant serving themed dinners and the Deep-Blue restaurant with à la carte service featuring local and international cuisine. The Deck Bar provides lighter fare, fresh juices, and ice creams surrounded by gardens. Guests can enjoy meals al fresco on the terrace, offering ocean views and a buffet breakfast.

Leisure & Activities

The Pestana Promenade Ocean Resort Hotel offers leisure facilities such as an extensive outdoor pool, heated indoor swimming pool, and a gym. The gardens are equipped with sunbeds, and a wellness center provides a range of treatments. Activities include guided cultural tours, water sports, and boat trips for exploration of the island.

Business & Services

Business facilities at Pestana Promenade feature two meeting rooms that can accommodate various configurations. The hotel's spaces are suitable for events like weddings and private dinners, providing scenic views. An airport transfer service is available for a fee, and the hotel offers free Wi-Fi and 24-hour reception.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room Pool View

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

Air conditioning

room details

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Twin Room

Max:

2 persons

230 sq. feet

Bed options:

2 Single beds

Air conditioning

room details

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Classic Twin Room Sea View

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

Balcony

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Funchal (Madeira) 1.9 mi

Airports

Cristiano Ronaldo Madeira International (FNC) 14.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Invigorating Pools!

“The indoor pool was wonderful, with warm water that was perfect for a late afternoon swim. The outdoor pool area was equally well-maintained, providing a refreshing escape.” view full review

Really good Ocean Views

“Our room featured stunning ocean views, truly enhancing our experience. Waking up to the sound of waves was a highlight of our stay.” view full review

Delicious Breakfast Spread

“The breakfast buffet offered an impressive variety, including freshly made omelettes and a good selection of local fruits, making each morning a tasty experience.” view full review

Well-Equipped Gym

“The gym had modern equipment including weights and cardio machines, allowing me to maintain my fitness routine during our stay.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Hiking
Billiard tables
Fishing

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Sauna
Turkish bath
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Rua Simplicio Dos Passos Gouveia,31, Funchal (Madeira), Portugal, 9000-001

Map view

Rua Simplicio Dos Passos Gouveia,31, Funchal (Madeira), Portugal, 9000-001

City landmarks

Shopping Area

Forum Madeira Shopping Centre

2300 ft

Airport

CR7 Museum

1.4 mi

Landmark

Anjo da Praca da Assicom

3800 ft

Beach

Praia Formosa

1.0 mi

Church

Church of Sao Martinho

4900 ft

Landmark

Passeio Publico Maritimo e Jardins do Lido

2900 ft

Landmark

Quinta Magnolia Gardens

1.1 mi

Church

Cathedral of Our Lady of the Assumption

1.8 mi

Landmark

Miradouro da Beira da Quinta

2100 ft

Castle

Forte Sao Jose

1.1 mi

Landmark

Marina do Funchal

1.7 mi

Church

Capela Nossa Senhora da Penha de Franca

1.1 mi

Mall

Promenade do Lido

2900 ft

Landmark

Tunel das Pocas do Gomes

3100 ft

Park

Santa Catarina Park

1.4 mi

Landmark

Imperatriz Sissi

1.3 mi

Public Building

Quinta Vigia

1.3 mi

Landmark

Safari Madeira

3200 ft

Mall

Monumental Experience

3300 ft

Landmark

Frederico de Freitas Museum

1.7 mi

Landmark

Parque de Santa Catarina

1.3 mi

Castle

Sao Joao do Pico Fortress

1.5 mi

Landmark

Pico de Barcelos

4800 ft

Church

Convento de Santa Clara 15

1.9 mi

Museum

Manor Estate of the Crosses Museum

1.7 mi

Nearby

Garden

Jardim Panoramico

1200 ft

9000-250 Funchal

Cais do Carvao

1100 ft

Funchal

Lido Bathing Complex

1100 ft

Rua Simplicio dos Passos Gouveia Estrada Monumental do Lido - Praia do Gorgulho

Pure Atlantic Massage

1600 ft

Rua Nova Vale da Ajuda 14

Jardim Publico da Ajuda

2000 ft

Restaurants

Leeno's Bar & Restaurant

1200 ft

30 Rua de Leichlingen

Restaurante Brasserie

800 ft

Rua Simplicio dos Passos Gouveia 29

Restaurant Breezes

500 ft

Rua Simplicio dos Passos Gouveia N. 0

Deep Blue Restaurant

500 ft

N.0 31 Rua Simplicio dos Passos Gouveia

Sabor da India

1300 ft

Rampa Lido 8 Near the Post Office and Supermarket in Estrada Monumental

Kyoto

1000 ft

Rampa Do Lido Nascente da Promenade do Lido

Trinca Espinhas

1000 ft

Rua Simplicio dos Passos Gouveia 9

Granny's House Madiera Cuisine

800 ft

Estrada Monumental

Pizzeria Martucci

1000 ft

Estrada Monumental 314A

Reviews and Ratings

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Stunning sea views

Helpful staff

Rooms need updating

Occasional service delays

8.2/10

Great

Rooms

7.4

Location

9.6

Service

7.8

Dining

7.6

4.5/5 based on 2519 reviews

#27 of 98 hotels in Funchal based on Tripadvisor

Horace

United Kingdom, February 2025

8.4/10

This hotel has an amazing atmosphere, with delightful gardening surrounding the beautiful pool area. The staff is incredibly accommodating and friendly, ensuring a pleasant experience. However, some rooms may lack proper amenities like kettles and can be noisy at times. Also, breakfast could use some improvement with better coffee options.

Rooms

7.0

The rooms were spacious and comfortable, but the lack of basic kitchen facilities in some was a drawback. The noise levels varied significantly, and some rooms were overly hot due to ineffective air conditioning.

Service

9.0

The service was excellent, with staff members addressing all concerns promptly and providing useful local recommendations.

Location

10.0

Situated directly on the promenade overlooking the ocean, it's perfect for exploring the stunning coastline and accessing public transport.

Dining

7.0

While breakfast had a good selection, the coffee provided from a machine was disappointing. Fresh fruit and hot English options were positive highlights.

Facilities

9.0

The pool area is well-maintained and inviting, making it a favorite spot for relaxation and leisure.

Jason

United Kingdom, January 2025

8.2/10

The hotel offers a beautiful setting along the promenade, making it easy to access the beach and nearby dining options. The rooms with sea views provide stunning sights, but I found some areas a bit cramped and noisy. The pool area is a real highlight, and the breakfast is fantastic. However, the time share pitches can be a bit intrusive.

Rooms

6.0

We booked a Twin Classic Sea View Room, which was nicely decorated but felt somewhat small and lacked storage space. It also had some noise issues from the promenade.

Service

8.0

The service throughout the hotel was quite good, with friendly and helpful staff who always ensured we were comfortable.

Location

9.0

Situated right along the promenade, the hotel provides easy access to the beach and convenient transport options into the nearby city center.

Dining

9.0

The breakfast buffet was impressive, offering a wide range of options. We thoroughly enjoyed the different selections available each morning.

Facilities

9.0

The pool area was beautiful and well-maintained, perfect for sunbathing and relaxing with a drink from the bar.

Robert

United Kingdom, January 2025

8.4/10

Our stay at the hotel became truly enjoyable once we settled into the right room. While our initial room was a disappointment, the second room offered fantastic views and comfort. The hotel is well-kept, with excellent amenities and a pleasant pool area, but there were some issues with our room assignment that could use improvement. Overall, it was a lovely experience with a few hiccups along the way.

Rooms

9.0

After moving to the Classic Sea View room, we found it extremely well-appointed and comfortable with beautiful views.

Service

7.0

While the service was generally great, our experience was marred slightly by the initial room mix-up and some miscommunication during checkout.

Location

10.0

The hotel's location is fantastic, right along the promenade with easy access to beach activities and shops.

Dining

7.0

Breakfast provided a great variety, but it was not exceptional, which was a little disappointing given the overall quality.

Facilities

9.0

The pool area was lovely, well-maintained, and offered a great place to unwind and soak up the sun.

Avery

United Kingdom, January 2025

7.4/10

Overall, we had a mixed experience at the hotel. The modern amenities and cleanliness were definitely highlights, and the pool area was a major plus for relaxation. However, our initial room mix-up left us feeling a bit undervalued, and our dining experience could have been better. The staff was friendly but had moments of confusion regarding our billing.

Rooms

7.0

After a rocky start with a downgraded room, we finally enjoyed a lovely 'Classic Sea View' room which was well-appointed and spacious. The initial room left much to be desired and made for a rather uncomfortable stay at first.

Service

6.0

The staff was generally friendly and helpful, especially after we negotiated for a room change. However, the confusion regarding our room and billing cast a shadow on their otherwise good service.

Location

9.0

The hotel is positioned right on the promenade, allowing easy access to explore the area and enjoy walks along the beach.

Dining

7.0

Dining was satisfactory, with a decent selection for breakfast, but nothing stood out as exceptional.

Facilities

8.0

The hotel boasts a superb pool area and spa facilities, contributing greatly to a luxurious feel, although we found some areas in need of updates.

Alexander

United Kingdom, October 2024

8.8/10

This hotel is ideally located along the promenade, making it easy to explore. The spacious rooms offer fantastic views, and the friendly service truly enhances the stay. However, some aspects of the rooms felt a bit dated, which could use a refresh. The dining experience was enjoyable, particularly the breakfast, but occasional service hiccups were noted.

Rooms

8.0

The rooms were spacious and offered spectacular sea views, although some felt slightly dated.

Service

9.0

The staff were exceptionally helpful and friendly, adding a personal touch to our stay.

Location

10.0

Perfectly situated along the promenade, making it convenient for walking to nearby attractions and restaurants.

Dining

8.0

The breakfast buffet was delightful with a variety of fresh options, but there could be improvements in the lunch and dinner offerings.