Pestana Promenade Ocean Resort Hotel, Funchal (Madeira) ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Rua Simplicio Dos Passos Gouveia 31, Funchal (Madeira), Portugal, 9000-001

“The hotel is perfectly situated right on the promenade, allowing for lovely walks along the ocean.”view full review

The 4-star Pestana Promenade Ocean Resort Hotel in Funchal offers direct access to the promenade leading to Praia Formosa. This hotel features an expansive pool complex, a spa, and multiple dining options, catering to both leisure and business travelers. Most rooms provide sea views and essential amenities including free Wi-Fi.

Rooms & Amenities

Accommodations at Pestana Promenade include 122 rooms and suites, featuring balconies and modern furnishings. Many rooms offer a living area and stunning views over the ocean, with options to add extra beds for families.

Dining & Refreshments

Dining options include Breezes restaurant for themed dinners and Deep-Blue restaurant with à la carte service. Guests can enjoy light meals and salads at Deck Bar surrounded by gardens.

Leisure & Activities

The hotel features large outdoor and heated indoor swimming pools, a gym, and a spa with a massage area for couples. Scheduled activities provide guests opportunities for cultural tours, water sports, and visits to local attractions.

Services & Facilities

Pestana Promenade provides services such as 24-hour reception, airport transfers for a fee, and meeting rooms suitable for events. Free parking is available on site.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

2 persons

21 m²

2 Single beds

Air conditioning

room details

Twin Room Sea View

2 persons

22 m²

2 Single beds

Balcony

Air conditioning

room details

Double or Twin Room Pool View

2 persons

22 m²

2 Single beds

Air conditioning

room details

Classic Twin Room Sea View

2 persons

22 m²

2 Single beds

Balcony

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Funchal (Madeira) 3.0 km

Airports

Cristiano Ronaldo Madeira International (FNC) 24.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Invigorating Pools!

“The indoor pool was wonderful, with warm water that was perfect for a late afternoon swim. The outdoor pool area was equally well-maintained, providing a refreshing escape.” view full review

Really good Ocean Views

“Our room featured stunning ocean views, truly enhancing our experience. Waking up to the sound of waves was a highlight of our stay.” view full review

Delicious Breakfast Spread

“The breakfast buffet offered an impressive variety, including freshly made omelettes and a good selection of local fruits, making each morning a tasty experience.” view full review

Well-Equipped Gym

“The gym had modern equipment including weights and cardio machines, allowing me to maintain my fitness routine during our stay.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Hiking
Billiard tables
Fishing

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Sauna
Turkish bath
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Rua Simplicio Dos Passos Gouveia 31, Funchal (Madeira), Portugal, 9000-001

Map view

Rua Simplicio Dos Passos Gouveia 31, Funchal (Madeira), Portugal, 9000-001

City landmarks

Shopping Area

Forum Madeira Shopping Centre

680 m

Airport

CR7 Museum

2.3 km

Landmark

Anjo da Praca da Assicom

1.1 km

Beach

Praia Formosa

1.6 km

Church

Church of Sao Martinho

1.5 km

Landmark

Quinta Magnolia Gardens

1.8 km

Church

Cathedral of Our Lady of the Assumption

2.9 km

Castle

Forte Sao Jose

1.8 km

Landmark

Marina do Funchal

2.7 km

Church

Capela Nossa Senhora da Penha de Franca

1.8 km

Park

Santa Catarina Park

2.3 km

Landmark

Imperatriz Sissi

2.1 km

Public Building

Quinta Vigia

2.1 km

Landmark

Tunel das Pocas do Gomes

960 m

Mall

Monumental Experience

960 m

Landmark

Frederico de Freitas Museum

2.7 km

Landmark

Safari Madeira

990 m

Landmark

Pico de Barcelos

1.4 km

Landmark

Parque de Santa Catarina

2.1 km

Castle

Sao Joao do Pico Fortress

2.4 km

Church

Convento de Santa Clara 15

3.0 km

Museum

Manor Estate of the Crosses Museum

2.6 km

Nearby

Garden

Jardim Panoramico

350 m

9000-250 Funchal

Cais do Carvao

320 m

Promenade do Lido

Passeio Publico Maritimo e Jardins do Lido

320 m

Funchal

Lido Bathing Complex

310 m

Rua Simplicio dos Passos Gouveia Estrada Monumental do Lido - Praia do Gorgulho

Pure Atlantic Massage

470 m

Mall

Promenade do Lido

170 m

Rua Nova Vale da Ajuda 14

Jardim Publico da Ajuda

500 m

Er101 875

Miradouro da Beira da Quinta

590 m

Restaurants

Leeno's Bar & Restaurant

360 m

30 Rua de Leichlingen

Deep Blue Restaurant

140 m

N.0 31 Rua Simplicio dos Passos Gouveia

Breezes Cocktail Bar

140 m

Rua Simplicio dos Passos Gouveia 31 Pestana Promenade Ocean Resort Hotel

Sabor da India

370 m

Rampa Lido 8 Near the Post Office and Supermarket in Estrada Monumental

Restaurante Brasserie

230 m

Rua Simplicio dos Passos Gouveia 29

Kyoto

290 m

Rampa Do Lido Nascente da Promenade do Lido

Papa Manuel do Lido

300 m

Promenade do Lido

Trinca Espinhas

280 m

Rua Simplicio dos Passos Gouveia 9

Granny's House Madiera Cuisine

240 m

Estrada Monumental

Casa Italia II

310 m

9000-107 Estrada Monumental 314 B

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 2519 reviews

#27 of 98 hotels in Funchal based on Tripadvisor

Horace

United Kingdom, February 2025

8.4/10

This hotel has an amazing atmosphere, with delightful gardening surrounding the beautiful pool area. The staff is incredibly accommodating and friendly, ensuring a pleasant experience. However, some rooms may lack proper amenities like kettles and can be noisy at times. Also, breakfast could use some improvement with better coffee options.

Rooms

7.0

The rooms were spacious and comfortable, but the lack of basic kitchen facilities in some was a drawback. The noise levels varied significantly, and some rooms were overly hot due to ineffective air conditioning.

Service

9.0

The service was excellent, with staff members addressing all concerns promptly and providing useful local recommendations.

Location

10.0

Situated directly on the promenade overlooking the ocean, it's perfect for exploring the stunning coastline and accessing public transport.

Dining

7.0

While breakfast had a good selection, the coffee provided from a machine was disappointing. Fresh fruit and hot English options were positive highlights.

Facilities

9.0

The pool area is well-maintained and inviting, making it a favorite spot for relaxation and leisure.

Jason

United Kingdom, January 2025

8.2/10

The hotel offers a beautiful setting along the promenade, making it easy to access the beach and nearby dining options. The rooms with sea views provide stunning sights, but I found some areas a bit cramped and noisy. The pool area is a real highlight, and the breakfast is fantastic. However, the time share pitches can be a bit intrusive.

Rooms

6.0

We booked a Twin Classic Sea View Room, which was nicely decorated but felt somewhat small and lacked storage space. It also had some noise issues from the promenade.

Service

8.0

The service throughout the hotel was quite good, with friendly and helpful staff who always ensured we were comfortable.

Location

9.0

Situated right along the promenade, the hotel provides easy access to the beach and convenient transport options into the nearby city center.

Dining

9.0

The breakfast buffet was impressive, offering a wide range of options. We thoroughly enjoyed the different selections available each morning.

Facilities

9.0

The pool area was beautiful and well-maintained, perfect for sunbathing and relaxing with a drink from the bar.

Robert

United Kingdom, January 2025

8.4/10

Our stay at the hotel became truly enjoyable once we settled into the right room. While our initial room was a disappointment, the second room offered fantastic views and comfort. The hotel is well-kept, with excellent amenities and a pleasant pool area, but there were some issues with our room assignment that could use improvement. Overall, it was a lovely experience with a few hiccups along the way.

Rooms

9.0

After moving to the Classic Sea View room, we found it extremely well-appointed and comfortable with beautiful views.

Service

7.0

While the service was generally great, our experience was marred slightly by the initial room mix-up and some miscommunication during checkout.

Location

10.0

The hotel's location is fantastic, right along the promenade with easy access to beach activities and shops.

Dining

7.0

Breakfast provided a great variety, but it was not exceptional, which was a little disappointing given the overall quality.

Facilities

9.0

The pool area was lovely, well-maintained, and offered a great place to unwind and soak up the sun.

Avery

United Kingdom, January 2025

7.4/10

Overall, we had a mixed experience at the hotel. The modern amenities and cleanliness were definitely highlights, and the pool area was a major plus for relaxation. However, our initial room mix-up left us feeling a bit undervalued, and our dining experience could have been better. The staff was friendly but had moments of confusion regarding our billing.

Rooms

7.0

After a rocky start with a downgraded room, we finally enjoyed a lovely 'Classic Sea View' room which was well-appointed and spacious. The initial room left much to be desired and made for a rather uncomfortable stay at first.

Service

6.0

The staff was generally friendly and helpful, especially after we negotiated for a room change. However, the confusion regarding our room and billing cast a shadow on their otherwise good service.

Location

9.0

The hotel is positioned right on the promenade, allowing easy access to explore the area and enjoy walks along the beach.

Dining

7.0

Dining was satisfactory, with a decent selection for breakfast, but nothing stood out as exceptional.

Facilities

8.0

The hotel boasts a superb pool area and spa facilities, contributing greatly to a luxurious feel, although we found some areas in need of updates.

Alexander

United Kingdom, October 2024

8.8/10

This hotel is ideally located along the promenade, making it easy to explore. The spacious rooms offer fantastic views, and the friendly service truly enhances the stay. However, some aspects of the rooms felt a bit dated, which could use a refresh. The dining experience was enjoyable, particularly the breakfast, but occasional service hiccups were noted.

Rooms

8.0

The rooms were spacious and offered spectacular sea views, although some felt slightly dated.

Service

9.0

The staff were exceptionally helpful and friendly, adding a personal touch to our stay.

Location

10.0

Perfectly situated along the promenade, making it convenient for walking to nearby attractions and restaurants.

Dining

8.0

The breakfast buffet was delightful with a variety of fresh options, but there could be improvements in the lunch and dinner offerings.